URL : http://forum.artscow.com/ShowPost.aspx?ThreadId=35386
Order#864006 wrong size Post By S. Liu - 13/5/2009 1:30:06
Already tried contacting customer service by email but got no response AT ALL! Guess I'll have to post my problem in public here...

I ordered a LARGE netbook case but received a MEDIUM one. It's obvious the mistake was made on your side, do I have to pay for the postage for return & exchange?
RE:Order#864006 wrong size Post By Berry - 13/5/2009 17:15:11
Sorry about that.

Please be patient on emails reply.

Anyway, re-shipped for you already, check your order history.