URL : http://forum.artscow.com/ShowPost.aspx?ThreadId=8696
Debit Card Charged Without Permission Post By Shantell - 1/7/2008 21:41:55
Hello berry, I ordered two photobooks and was charged the 23 dollars and some change for shipping which was correct. I just looked at my banking statement and I was charged an additional .72 for some unknown reason. I hope that you are not charging debit cards randomly. I would like that credited back to my debit account. I know its only some cents but I am afraid of a bigger picture like my card being debited random amounts of money.
RE:Debit Card Charged Without Permission Post By Berry - 2/7/2008 17:01:37
hi Shantell,

We can GUARANTEE for you that we will NEVER do additional charge for you cards.
Total order amount is: $11.99x2 = $23.98

You need to ask your card issuing bank, see if they charged you $0.72 for any reason?
(By the way, we are a Hong Kong based company.)

If we did random charges to our customer's credit cards, we will lose all customers in very short time.

-----------------------------------------------
Berry
ArtsCow.com
RE:Debit Card Charged Without Permission Post By Jenn - 2/7/2008 20:09:36
>Hello berry, I ordered two photobooks and was charged the 23 dollars and some change for shipping which was correct. I just looked at my banking statement and I was charged an additional .72 for some unknown reason. I hope that you are not charging debit cards randomly. I would like that credited back to my debit account. I know its only some cents but I am afraid of a bigger picture like my card being debited random amounts of money.


Sounds like an international fee added on by your bank for using your debit card internationally. You might want to call your bank and ask about it.
RE:RE:Debit Card Charged Without Permission Post By Tammy Allen - 2/7/2008 20:38:55
It is international fee I am charged by my bank when I order prints.


>>Hello berry, I ordered two photobooks and was charged the 23 dollars and some change for shipping which was correct. I just looked at my banking statement and I was charged an additional .72 for some unknown reason. I hope that you are not charging debit cards randomly. I would like that credited back to my debit account. I know its only some cents but I am afraid of a bigger picture like my card being debited random amounts of money.
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>Sounds like an international fee added on by your bank for using your debit card internationally. You might want to call your bank and ask about it.
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