URL : http://forum.artscow.com/ShowPost.aspx?ThreadId=88340
Replacement for obsolete Silverlight? Post By David Sorkin - 21/4/2015 2:54:26
When does ArtsCow plan to introduce designer software that does not require Microsoft Silverlight?

Microsoft discontinued Silverlight development a few years ago, and Netflix switched from Silverlight to HTML5 soon after that.

Silverlight does not work on iOS, Android, and Linux. Even on Windows desktops, few people have Silverlight enabled, since there are almost no websites left that require it (except ArtsCow, of course). Silverlight no longer is supported in Google Chrome, and it will be disabled completely in September.
RE:Replacement for obsolete Silverlight? Post By RD - 21/4/2015 21:46:35
Wow! This appears to be a big deal. Thanks for the heads-up.
RE:Replacement for obsolete Silverlight? Post By Lanie - 22/4/2015 10:34:24
Hello David Sorkin!

Thank you for the informative details about the issue on Chrome. We will look through this matter and have pass this information to the department in-charge.

If you have any inquiries, please do not hesitate to email us at "support@artscow.com".

Thank you and have a wonderful week!

Lanie
Customer Service
RE:Replacement for obsolete Silverlight? Post By Angie Rogers - 27/4/2015 8:24:10
>When does ArtsCow plan to introduce designer software that does not require Microsoft Silverlight?
>
>Microsoft discontinued Silverlight development a few years ago, and Netflix switched from Silverlight to HTML5 soon after that.
>
>Silverlight does not work on iOS, Android, and Linux. Even on Windows desktops, few people have Silverlight enabled, since there are almost no websites left that require it (except ArtsCow, of course). Silverlight no longer is supported in Google Chrome, and it will be disabled completely in September.
>



Is there any way to view previously made projects in my account? I did just order some things in Dec but now can't see any of them. I'd like to order copies. It says I don't have Silverlight installed, but when I click to install it, I get a message that I have a newer version installed. So I can view none of my projects right now :-(
RE:RE:Replacement for obsolete Silverlight? Post By Lanie - 27/4/2015 16:06:23
hello Angie Rogers,

You may try following the steps provided below if you are using chrome. Alternately, you may use a different web-browser to check if the software works. For further assistance, please feel free to email our support team at "support@artscow.com".

1) Type "chrome://flags" in the browser's address bar and hit enter.
2) Search for "NPAPI" on the page.
3) Click the word "Enable"
4) Restart the browser.

Thank you.

Lanie
Customer Service Officer
RE:Replacement for obsolete Silverlight? Post By Linda Jacobson - 28/4/2015 11:28:34
I've been wanting to get a new calendar, but use a Mac. Have enabled npapi, have downloaded most current version of Silverlight per your instructions...it will NOT work. Assuming it's due to incompatibility with my iOS X Yosemite 10.10.3

It appears I'll not be able to use your site anymore??? I'll miss my ArtsCow products.

>When does ArtsCow plan to introduce designer software that does not require Microsoft Silverlight?
>
>Microsoft discontinued Silverlight development a few years ago, and Netflix switched from Silverlight to HTML5 soon after that.
>
>Silverlight does not work on iOS, Android, and Linux. Even on Windows desktops, few people have Silverlight enabled, since there are almost no websites left that require it (except ArtsCow, of course). Silverlight no longer is supported in Google Chrome, and it will be disabled completely in September.
>

RE:RE:Replacement for obsolete Silverlight? Post By Lanie - 28/4/2015 12:11:55
Hey Linda,

According to your information, Microsoft Silverlight can only work for Mac user if their operating system is Macintosh OS 10.5.7+ (Intel-based).

For more information about the system compatibility, you may visit https://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx.

Lanie
Customer Service Officer
RE:RE:RE:Replacement for obsolete Silverlight? Post By Nicola - 1/6/2015 9:48:29
I just got this displayed on my lap top (cant use the ipad or a chrome book to make photo books with you, now I cant use the laptop soon) However, plugins that use NPAPI, including Silverlight, Java and Unity, won’t work.
are you going to be using newer software in the future? you are missing a LOT OF NEW CLIENTS if you dont keep up and will lose old clients if we cant use silverlight in the future on our computers. What are you planning on doing about it and no, im not emailing support as I never get an answer.
thanks.


>Hey Linda,
>
>According to your information, Microsoft Silverlight can only work for Mac user if their operating system is Macintosh OS 10.5.7+ (Intel-based).
>
>For more information about the system compatibility, you may visit https://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx.
>
>Lanie
>Customer Service Officer
RE:RE:RE:RE:Replacement for obsolete Silverlight? Post By Nicola - 4/6/2015 11:01:09
anyone?

>I just got this displayed on my lap top (cant use the ipad or a chrome book to make photo books with you, now I cant use the laptop soon) However, plugins that use NPAPI, including Silverlight, Java and Unity, won’t work.
>are you going to be using newer software in the future? you are missing a LOT OF NEW CLIENTS if you dont keep up and will lose old clients if we cant use silverlight in the future on our computers. What are you planning on doing about it and no, im not emailing support as I never get an answer.
>thanks.
>
>
>>Hey Linda,
>>
>>According to your information, Microsoft Silverlight can only work for Mac user if their operating system is Macintosh OS 10.5.7+ (Intel-based).
>>
>>For more information about the system compatibility, you may visit https://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx.
>>
>>Lanie
>>Customer Service Officer
>

RE:RE:RE:RE:RE:Replacement for obsolete Silverlight? Post By Lanie - 4/6/2015 11:49:53
Hello Nicola ,

At the moment, we will continue using the Microsoft silverlight software and no new software is being discussed. However, thank you for your suggestion and will forward this information to the department in-charge for future development.

Thank you.

Lanie
Customer Service Officer

RE:RE:RE:RE:RE:RE:Replacement for obsolete Silverlight? Post By Vero - 6/6/2015 9:23:20
Hi Lanie,
I just got the same message from Chrome, advising that shortly silverlight will be unsupported. Does that mean it won't be working any more when using Chrome? what about Internet Explorer?

Thanks, Veronica




>Hello Nicola ,
>
>At the moment, we will continue using the Microsoft silverlight software and no new software is being discussed. However, thank you for your suggestion and will forward this information to the department in-charge for future development.
>
>Thank you.
>
>Lanie
>Customer Service Officer
>
>
RE:RE:RE:RE:RE:RE:RE:Replacement for obsolete Silverlight? Post By Lanie - 8/6/2015 17:56:45
hello Veronica,

You are still able to use Chrome and might also want to try using another browser such as your suggestion Internet Explorer.

If you are using Chrome, please try the steps below.

1) Type "chrome://flags" in the browser's address bar and hit enter.
2) Search for "NPAPI" on the page.
3) Click the word "Enable"
4) Restart the browser.

Have a good day Veronica!

Lanie
RE:RE:RE:RE:RE:RE:RE:RE:Replacement for obsolete Silverlight? Post By Joey Parrish - 11/8/2015 2:22:46
>If you are using Chrome, please try the steps below.
>
>1) Type "chrome://flags" in the browser's address bar and hit enter.
>2) Search for "NPAPI" on the page.
>3) Click the word "Enable"
>4) Restart the browser.
>
>Have a good day Veronica!
>
>Lanie

Lanie, this workaround will no longer function in one month. Are you aware of that? Chrome 45 is completely removing NPAPI support. (https://www.chromium.org/developers/npapi-deprecation)

Even Microsoft is abandoning Silverlight, and it is no longer supported in IE Edge. (http://www.digitaltrends.com/computing/microsoft-wont-include-support-for-silverlight-in-windows-10-edge-browser/)

Is artscow going to wait for its sales to drop before acting on this? You guys *really* need an alternative here. I would love to keep ordering photobooks from you, but that's about to be impossible for me.
RE:RE:RE:RE:RE:RE:RE:RE:RE:Replacement for obsolete Silverlight? Post By CeciliaAC - 14/8/2015 16:32:46
Dear Joey,

Thank you for your concern and we do know about it. This has been forwarded to the I.T. department and we will sure let our customers know if there is any update. When Silverlight is not working on Chrome, please use other browsers. Sorry for any inconvenience caused. Thank you!

Best regards,
Cecilia

>>If you are using Chrome, please try the steps below.
>>
>>1) Type "chrome://flags" in the browser's address bar and hit enter.
>>2) Search for "NPAPI" on the page.
>>3) Click the word "Enable"
>>4) Restart the browser.
>>
>>Have a good day Veronica!
>>
>>Lanie
>
>Lanie, this workaround will no longer function in one month. Are you aware of that? Chrome 45 is completely removing NPAPI support. (https://www.chromium.org/developers/npapi-deprecation)
>
>Even Microsoft is abandoning Silverlight, and it is no longer supported in IE Edge. (http://www.digitaltrends.com/computing/microsoft-wont-include-support-for-silverlight-in-windows-10-edge-browser/)
>
>Is artscow going to wait for its sales to drop before acting on this? You guys *really* need an alternative here. I would love to keep ordering photobooks from you, but that's about to be impossible for me.
RE:Replacement for obsolete Silverlight? Post By Norma Gomez - 17/9/2015 21:20:18
Silverlight is not working on any of the browsers and the "NPAPI fix' does not work either. It became completely obsolete this month.
RE:Replacement for obsolete Silverlight? Post By RD - 18/9/2015 1:22:45
Silverlight no longer works for me using Chrome.
However, it continues to function in Internet Explorer 11. Note that I am still using Windows 7.

RE:Replacement for obsolete Silverlight? Post By Norma Gomez - 18/9/2015 7:01:43
I tried Explorer and it didn't work. I'm on Windows 10 so that may be why.
RE:RE:Replacement for obsolete Silverlight? Post By CeciliaAC - 25/9/2015 17:08:09
Dear Norma,

Kindly check the system requirement on http://www.microsoft.com/getsilverlight/get-started/install/default.aspx. Thank you!

Best regards,
Cecilia

>I tried Explorer and it didn't work. I'm on Windows 10 so that may be why.
>
RE:Replacement for obsolete Silverlight? Post By Hope - 18/3/2017 0:31:28
This is the first time I had a problem with Silverlight running Firefox. Message said it wasn't installed, I installed and still get error message. Did some research and saw "Support will end for all NPAPI plug ins for Flash in March 2017, when Firefox version 52 is released." I was able to download Firefox ESR (extended support release) but this will support it only until early 2018. This is a major problem for Artscow and I hope you address it.

UPDATE: I thought I had fixed the problem yesterday, but again I am getting a message that Silverlight is not installed, even though I downloaded the Firefox Extended Support Release.
RE:Replacement for obsolete Silverlight? Post By Jean Petree - 2/4/2017 4:59:21
>When does ArtsCow plan to introduce designer software that does not require Microsoft Silverlight?
>
>Microsoft discontinued Silverlight development a few years ago, and Netflix switched from Silverlight to HTML5 soon after that.
>
>Silverlight does not work on iOS, Android, and Linux. Even on Windows desktops, few people have Silverlight enabled, since there are almost no websites left that require it (except ArtsCow, of course). Silverlight no longer is supported in Google Chrome, and it will be disabled completely in September.
>


Ever since I did the last update on my Windows computer, I have installed Silverlight a bunch of times and uninstalled, and I still can't use it. Your site keeps sending the "need to install Silverlight" no matter what I do, so I cannot use it anymore.
RE:RE:Replacement for obsolete Silverlight? Post By amanda - 17/4/2017 11:58:45
>>When does ArtsCow plan to introduce designer software that does not require Microsoft Silverlight?
>>
>>Microsoft discontinued Silverlight development a few years ago, and Netflix switched from Silverlight to HTML5 soon after that.
>>
>>Silverlight does not work on iOS, Android, and Linux. Even on Windows desktops, few people have Silverlight enabled, since there are almost no websites left that require it (except ArtsCow, of course). Silverlight no longer is supported in Google Chrome, and it will be disabled completely in September.
>>

>
>Ever since I did the last update on my Windows computer, I have installed Silverlight a bunch of times and uninstalled, and I still can't use it. Your site keeps sending the "need to install Silverlight" no matter what I do, so I cannot use it anymore.




BUMP. This is important. I havent been able to design in a few months because of this. I hope Artscow is listening.
RE:Replacement for obsolete Silverlight? Post By Hope - 25/4/2017 9:55:28
>When does ArtsCow plan to introduce designer software that does not require Microsoft Silverlight?
>
>Microsoft discontinued Silverlight development a few years ago, and Netflix switched from Silverlight to HTML5 soon after that.
>
>Silverlight does not work on iOS, Android, and Linux. Even on Windows desktops, few people have Silverlight enabled, since there are almost no websites left that require it (except ArtsCow, of course). Silverlight no longer is supported in Google Chrome, and it will be disabled completely in September.
>


I have been able to use Silverlight in Chrome, but I needed the IE Tab Chrome extension. Not sure what all that means but it works so I don't care. When I open Artscow I have to click the IE tab to the right of the address bar.
RE:Replacement for obsolete Silverlight? Post By Su - 3/5/2017 11:33:01
Help !!
Artscow you have to hurry.. we are unable to create or edit any designs now, as it keeps on giving us the need Silverlight message!!



>When does ArtsCow plan to introduce designer software that does not require Microsoft Silverlight?
>
>Microsoft discontinued Silverlight development a few years ago, and Netflix switched from Silverlight to HTML5 soon after that.
>
>Silverlight does not work on iOS, Android, and Linux. Even on Windows desktops, few people have Silverlight enabled, since there are almost no websites left that require it (except ArtsCow, of course). Silverlight no longer is supported in Google Chrome, and it will be disabled completely in September.
>

RE:Replacement for obsolete Silverlight? Post By David Sorkin - 1/11/2017 21:45:02
Any updates on this? Silverlight has been obsolete for years. Is ArtsCow ever going to offer an alternative?


>When does ArtsCow plan to introduce designer software that does not require Microsoft Silverlight?
>
>Microsoft discontinued Silverlight development a few years ago, and Netflix switched from Silverlight to HTML5 soon after that.
>
>Silverlight does not work on iOS, Android, and Linux. Even on Windows desktops, few people have Silverlight enabled, since there are almost no websites left that require it (except ArtsCow, of course). Silverlight no longer is supported in Google Chrome, and it will be disabled completely in September.
>

RE:Replacement for obsolete Silverlight? Post By jupey - 21/4/2018 5:26:38
>When does ArtsCow plan to introduce designer software that does not require Microsoft Silverlight?
>
>Microsoft discontinued Silverlight development a few years ago, and Netflix switched from Silverlight to HTML5 soon after that.
>
>Silverlight does not work on iOS, Android, and Linux. Even on Windows desktops, few people have Silverlight enabled, since there are almost no websites left that require it (except ArtsCow, of course). Silverlight no longer is supported in Google Chrome, and it will be disabled completely in September.
>


Oops. Just created a new thread on this. I'l try to delete it.

YES! Get rid of Silverlight. Incredible outdated and even worse since you have a system on the site that works so amazingly (for bags and pouches).

Why bother having deals if people can't use them?

We love you Artscow but you are killing ussssssssssssssssssssssssssss
-----------------------------------------------
http://www.jupeykrusho.net
RE:Replacement for obsolete Silverlight? Post By jupey - 21/4/2018 5:26:44
>When does ArtsCow plan to introduce designer software that does not require Microsoft Silverlight?
>
>Microsoft discontinued Silverlight development a few years ago, and Netflix switched from Silverlight to HTML5 soon after that.
>
>Silverlight does not work on iOS, Android, and Linux. Even on Windows desktops, few people have Silverlight enabled, since there are almost no websites left that require it (except ArtsCow, of course). Silverlight no longer is supported in Google Chrome, and it will be disabled completely in September.
>


Oops. Just created a new thread on this. I'l try to delete it.

YES! Get rid of Silverlight. Incredible outdated and even worse since you have a system on the site that works so amazingly (for bags and pouches).

Why bother having deals if people can't use them?

We love you Artscow but you are killing ussssssssssssssssssssssssssss
-----------------------------------------------
http://www.jupeykrusho.net
RE:Replacement for obsolete Silverlight? Post By jupey - 21/4/2018 23:24:39
>When does ArtsCow plan to introduce designer software that does not require Microsoft Silverlight?
>
>Microsoft discontinued Silverlight development a few years ago, and Netflix switched from Silverlight to HTML5 soon after that.
>
>Silverlight does not work on iOS, Android, and Linux. Even on Windows desktops, few people have Silverlight enabled, since there are almost no websites left that require it (except ArtsCow, of course). Silverlight no longer is supported in Google Chrome, and it will be disabled completely in September.
>


Just spent an hour downloading Firefox ESR and outdated IE for outdated Silverlight. Same message as yesterday: "Network error, Please check your connection and try again latar!" Yes, "latar".

I'm running macOS Sierra version 10.12.3 so if anyone is a magician and can get Silverblah to work please let me know.

I'm done wasting time with this nonsense for now.

This site needs to update with the rest of the world to stay relevant.

-----------------------------------------------
http://www.jupeykrusho.net
RE:Replacement for obsolete Silverlight? Post By jupey - 20/5/2018 23:31:39
It's been over a month and no reply. Nice.

My ONE request is to switch the Notebook uploading from Silverlight to the same uploading used for textiles and memo pads. They're all flat items. I really like ordering the notebooks but haven't been able to for months. That's money lost for Arstcow and lack of product from me.

Notebook uploading. Please change it.

>When does ArtsCow plan to introduce designer software that does not require Microsoft Silverlight?
>
>Microsoft discontinued Silverlight development a few years ago, and Netflix switched from Silverlight to HTML5 soon after that.
>
>Silverlight does not work on iOS, Android, and Linux. Even on Windows desktops, few people have Silverlight enabled, since there are almost no websites left that require it (except ArtsCow, of course). Silverlight no longer is supported in Google Chrome, and it will be disabled completely in September.
>


-----------------------------------------------
http://www.jupeykrusho.net
RE:RE:Replacement for obsolete Silverlight? Post By Alana - 14/6/2018 13:23:06
Correction, it's been THREE years that Artscow has known that Silverlight was unsupported, on it's last legs, dying, is now completely defunct and has not responded with a SOLUTION.

Designers DO NOT WANT TO USE SOMETHING THAT IS DEAD and the basic design tool is a complete joke.

Artscow doesn't even allow customers/designers to download templates to design on their own and upload completed designs, so why would anyone want to come to Artscow to waste their time and order products here? I haven't wanted to in many, many years. All of the newer products are tempting, but if I can't actually design and see what I am going to get it's pointless.

Cecilia, you have always seemed earnest in the past at wanting to help. I hope that there is a way you can share this message with your bosses and let them know that at the very least they need to allow templates to be downloaded and used on other platforms. Ideally they would be scaled vectors. That way it wouldn't be so important for there to be a design program on-site. Maybe there would be a way to coordinate with Gimp or another free graphics software, or simply share tutorials on how to work with other programs then focus on making sure that it's easy to import the templates and verify that things align.

- Alana


>It's been over a month and no reply. Nice.
>
>My ONE request is to switch the Notebook uploading from Silverlight to the same uploading used for textiles and memo pads. They're all flat items. I really like ordering the notebooks but haven't been able to for months. That's money lost for Arstcow and lack of product from me.
>
>Notebook uploading. Please change it.
>
>>When does ArtsCow plan to introduce designer software that does not require Microsoft Silverlight?
>>
>>Microsoft discontinued Silverlight development a few years ago, and Netflix switched from Silverlight to HTML5 soon after that.
>>
>>Silverlight does not work on iOS, Android, and Linux. Even on Windows desktops, few people have Silverlight enabled, since there are almost no websites left that require it (except ArtsCow, of course). Silverlight no longer is supported in Google Chrome, and it will be disabled completely in September.
>>

>[/color]
RE:RE:RE:Replacement for obsolete Silverlight? Post By jupey - 15/8/2018 23:21:28
Agree 100% with Alana.

What's even worse is that Artscow DOES have an uploading procedure that works. I use it time and time again for textiles and bags. Why can't the same thing be implemented for other things that require Silverlight? MAKES. NO. SENSE.

Redbubble, Society 6, Printful, Zazzle, the list goes on and on. POD sites that make uploading easy for customers. Time to wake up and join everybody else in 2018. Please help.


>Correction, it's been THREE years that Artscow has known that Silverlight was unsupported, on it's last legs, dying, is now completely defunct and has not responded with a SOLUTION.
>
>Designers DO NOT WANT TO USE SOMETHING THAT IS DEAD and the basic design tool is a complete joke.
>
>Artscow doesn't even allow customers/designers to download templates to design on their own and upload completed designs, so why would anyone want to come to Artscow to waste their time and order products here? I haven't wanted to in many, many years. All of the newer products are tempting, but if I can't actually design and see what I am going to get it's pointless.
>
>Cecilia, you have always seemed earnest in the past at wanting to help. I hope that there is a way you can share this message with your bosses and let them know that at the very least they need to allow templates to be downloaded and used on other platforms. Ideally they would be scaled vectors. That way it wouldn't be so important for there to be a design program on-site. Maybe there would be a way to coordinate with Gimp or another free graphics software, or simply share tutorials on how to work with other programs then focus on making sure that it's easy to import the templates and verify that things align.
>
>- Alana
>

>
>>It's been over a month and no reply. Nice.
>>
>>My ONE request is to switch the Notebook uploading from Silverlight to the same uploading used for textiles and memo pads. They're all flat items. I really like ordering the notebooks but haven't been able to for months. That's money lost for Arstcow and lack of product from me.
>>
>>Notebook uploading. Please change it.
>>
>>>When does ArtsCow plan to introduce designer software that does not require Microsoft Silverlight?
>>>
>>>Microsoft discontinued Silverlight development a few years ago, and Netflix switched from Silverlight to HTML5 soon after that.
>>>
>>>Silverlight does not work on iOS, Android, and Linux. Even on Windows desktops, few people have Silverlight enabled, since there are almost no websites left that require it (except ArtsCow, of course). Silverlight no longer is supported in Google Chrome, and it will be disabled completely in September.
>>>

>>[/color]

-----------------------------------------------
http://www.jupeykrusho.net
RE:RE:RE:RE:Replacement for obsolete Silverlight? Post By RD - 25/8/2018 4:15:24
>Agree 100% with Alana.
>
>What's even worse is that Artscow DOES have an uploading procedure that works. I use it time and time again for textiles and bags. Why can't the same thing be implemented for other things that require Silverlight? MAKES. NO. SENSE.
>
>Redbubble, Society 6, Printful, Zazzle, the list goes on and on. POD sites that make uploading easy for customers. Time to wake up and join everybody else in 2018. Please help.
>
>
>>Correction, it's been THREE years that Artscow has known that Silverlight was unsupported, on it's last legs, dying, is now completely defunct and has not responded with a SOLUTION.
>>
>>Designers DO NOT WANT TO USE SOMETHING THAT IS DEAD and the basic design tool is a complete joke.
>>
>>Artscow doesn't even allow customers/designers to download templates to design on their own and upload completed designs, so why would anyone want to come to Artscow to waste their time and order products here? I haven't wanted to in many, many years. All of the newer products are tempting, but if I can't actually design and see what I am going to get it's pointless.
>>
>>Cecilia, you have always seemed earnest in the past at wanting to help. I hope that there is a way you can share this message with your bosses and let them know that at the very least they need to allow templates to be downloaded and used on other platforms. Ideally they would be scaled vectors. That way it wouldn't be so important for there to be a design program on-site. Maybe there would be a way to coordinate with Gimp or another free graphics software, or simply share tutorials on how to work with other programs then focus on making sure that it's easy to import the templates and verify that things align.
>>
>>- Alana
>>

>>
>>>It's been over a month and no reply. Nice.
>>>
>>>My ONE request is to switch the Notebook uploading from Silverlight to the same uploading used for textiles and memo pads. They're all flat items. I really like ordering the notebooks but haven't been able to for months. That's money lost for Arstcow and lack of product from me.
>>>
>>>Notebook uploading. Please change it.
>>>
>>>>When does ArtsCow plan to introduce designer software that does not require Microsoft Silverlight?
>>>>
>>>>Microsoft discontinued Silverlight development a few years ago, and Netflix switched from Silverlight to HTML5 soon after that.
>>>>
>>>>Silverlight does not work on iOS, Android, and Linux. Even on Windows desktops, few people have Silverlight enabled, since there are almost no websites left that require it (except ArtsCow, of course). Silverlight no longer is supported in Google Chrome, and it will be disabled completely in September.
>>>>

>>>[/color]

Hello Jupey,

Please consider posting your comment to the ArtsCow Facebook page. That might illicit a response. Thanks
RE:RE:RE:RE:RE:Replacement for obsolete Silverlight? Post By jupey - 17/9/2018 19:05:23
Good idea.

I sent them a message on Facebook. I didn't blast them on their feed. I'll see if I get a reply. Naturally I received an email this morning for a deal on notebooks and - POOF - Silverlight strikes again.

UPDATE: Received "We are working on adopting a new platform for designing our products and will hopefully be launching it soon. In the meantime,. thanks for being patient"

While I'm thankful for their reply, "working on", "hopefully" and "soon" aren't encouraging. An expected date would be nice but until then I'll just have to take some products off of my roster.

>>Agree 100% with Alana.
>>
>>What's even worse is that Artscow DOES have an uploading procedure that works. I use it time and time again for textiles and bags. Why can't the same thing be implemented for other things that require Silverlight? MAKES. NO. SENSE.
>>
>>Redbubble, Society 6, Printful, Zazzle, the list goes on and on. POD sites that make uploading easy for customers. Time to wake up and join everybody else in 2018. Please help.
>>
>>
>>>Correction, it's been THREE years that Artscow has known that Silverlight was unsupported, on it's last legs, dying, is now completely defunct and has not responded with a SOLUTION.
>>>
>>>Designers DO NOT WANT TO USE SOMETHING THAT IS DEAD and the basic design tool is a complete joke.
>>>
>>>Artscow doesn't even allow customers/designers to download templates to design on their own and upload completed designs, so why would anyone want to come to Artscow to waste their time and order products here? I haven't wanted to in many, many years. All of the newer products are tempting, but if I can't actually design and see what I am going to get it's pointless.
>>>
>>>Cecilia, you have always seemed earnest in the past at wanting to help. I hope that there is a way you can share this message with your bosses and let them know that at the very least they need to allow templates to be downloaded and used on other platforms. Ideally they would be scaled vectors. That way it wouldn't be so important for there to be a design program on-site. Maybe there would be a way to coordinate with Gimp or another free graphics software, or simply share tutorials on how to work with other programs then focus on making sure that it's easy to import the templates and verify that things align.
>>>
>>>- Alana
>>>

>>>
>>>>It's been over a month and no reply. Nice.
>>>>
>>>>My ONE request is to switch the Notebook uploading from Silverlight to the same uploading used for textiles and memo pads. They're all flat items. I really like ordering the notebooks but haven't been able to for months. That's money lost for Arstcow and lack of product from me.
>>>>
>>>>Notebook uploading. Please change it.
>>>>
>>>>>When does ArtsCow plan to introduce designer software that does not require Microsoft Silverlight?
>>>>>
>>>>>Microsoft discontinued Silverlight development a few years ago, and Netflix switched from Silverlight to HTML5 soon after that.
>>>>>
>>>>>Silverlight does not work on iOS, Android, and Linux. Even on Windows desktops, few people have Silverlight enabled, since there are almost no websites left that require it (except ArtsCow, of course). Silverlight no longer is supported in Google Chrome, and it will be disabled completely in September.
>>>>>

>>>>[/color]
>
>Hello Jupey,
>
>Please consider posting your comment to the ArtsCow Facebook page. That might illicit a response. Thanks

-----------------------------------------------
http://www.jupeykrusho.net
RE:RE:RE:RE:RE:RE:Replacement for obsolete Silverlight? Post By Bev - 28/10/2018 16:04:57
This is crazy that Artscow continues to use obsolete silverlight with no replacement in the pipeline.
All the workarounds I have had to use for years now are all exhausted.
I can no longer use Artscow because I use a modern up to date computer.

Great business model Artscow.


>Good idea.
>
>I sent them a message on Facebook. I didn't blast them on their feed. I'll see if I get a reply. Naturally I received an email this morning for a deal on notebooks and - POOF - Silverlight strikes again.
>
>UPDATE: Received "We are working on adopting a new platform for designing our products and will hopefully be launching it soon. In the meantime,. thanks for being patient"
>
>While I'm thankful for their reply, "working on", "hopefully" and "soon" aren't encouraging. An expected date would be nice but until then I'll just have to take some products off of my roster.
>
>>>Agree 100% with Alana.
>>>
>>>What's even worse is that Artscow DOES have an uploading procedure that works. I use it time and time again for textiles and bags. Why can't the same thing be implemented for other things that require Silverlight? MAKES. NO. SENSE.
>>>
>>>Redbubble, Society 6, Printful, Zazzle, the list goes on and on. POD sites that make uploading easy for customers. Time to wake up and join everybody else in 2018. Please help.
>>>
>>>
>>>>Correction, it's been THREE years that Artscow has known that Silverlight was unsupported, on it's last legs, dying, is now completely defunct and has not responded with a SOLUTION.
>>>>
>>>>Designers DO NOT WANT TO USE SOMETHING THAT IS DEAD and the basic design tool is a complete joke.
>>>>
>>>>Artscow doesn't even allow customers/designers to download templates to design on their own and upload completed designs, so why would anyone want to come to Artscow to waste their time and order products here? I haven't wanted to in many, many years. All of the newer products are tempting, but if I can't actually design and see what I am going to get it's pointless.
>>>>
>>>>Cecilia, you have always seemed earnest in the past at wanting to help. I hope that there is a way you can share this message with your bosses and let them know that at the very least they need to allow templates to be downloaded and used on other platforms. Ideally they would be scaled vectors. That way it wouldn't be so important for there to be a design program on-site. Maybe there would be a way to coordinate with Gimp or another free graphics software, or simply share tutorials on how to work with other programs then focus on making sure that it's easy to import the templates and verify that things align.
>>>>
>>>>- Alana
>>>>

>>>>
>>>>>It's been over a month and no reply. Nice.
>>>>>
>>>>>My ONE request is to switch the Notebook uploading from Silverlight to the same uploading used for textiles and memo pads. They're all flat items. I really like ordering the notebooks but haven't been able to for months. That's money lost for Arstcow and lack of product from me.
>>>>>
>>>>>Notebook uploading. Please change it.
>>>>>
>>>>>>When does ArtsCow plan to introduce designer software that does not require Microsoft Silverlight?
>>>>>>
>>>>>>Microsoft discontinued Silverlight development a few years ago, and Netflix switched from Silverlight to HTML5 soon after that.
>>>>>>
>>>>>>Silverlight does not work on iOS, Android, and Linux. Even on Windows desktops, few people have Silverlight enabled, since there are almost no websites left that require it (except ArtsCow, of course). Silverlight no longer is supported in Google Chrome, and it will be disabled completely in September.
>>>>>>

>>>>>[/color]
>>
>>Hello Jupey,
>>
>>Please consider posting your comment to the ArtsCow Facebook page. That might illicit a response. Thanks
>
RE:RE:RE:RE:RE:RE:RE:Replacement for obsolete Silverlight? Post By jupey - 3/11/2018 5:43:42
Seriously. How long is this going to go on?

How many times will Artscow show a deal that no one can use?

I received the journal listing today and I haven't been able to make a journal in almost a year.

Instead of rolling out NEW products fix the CURRENT ones.

What's even more maddening is there are SOME new templates in place. Why not just use the same configuration for all products?

It's like a nightmare I can't wake up from!!!

I just sent them another message on their Facebook page asking when things will be upgraded?

>This is crazy that Artscow continues to use obsolete silverlight with no replacement in the pipeline.
>All the workarounds I have had to use for years now are all exhausted.
>I can no longer use Artscow because I use a modern up to date computer.

-----------------------------------------------
http://www.jupeykrusho.net