Not Logined
All forum All Forum
Photo Books
New Topic | Reply to Topic | New Vote
Your are the 523th Viewer
Previous Topic | Next Topic

Add to Favorite Print
Page 1 of 1, Total 2 1
AuthorPosts

nc
TotalPost:1
uploading through Mac Reply

    Does ARTS COW not support MAC or JPG upload ?

    I have been trying to upload my pictures through my MACBOOK but keep getting an error.

    Thanks.
30/5/2014 23:43:14

Lanie
TotalPost:321
RE:uploading through Mac Reply

    Hello NC!

    Thank you for your question.

    I hope you understand that there is system requirement when using the Microsoft Silverlight software to upload multiple pictures. You may visit http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx to verify if your computer is compatible.

    If your computer is compatible and you are still having problem using the software, please use a different web-browser and try again. Alternately, you may contact Microsoft to verify the issue.

    In addition, we do accept JPG or PNG file format and maximum upload size is 10MB.You may vist https://www.artscow.com/useful-tips for more information.

    Thank you.

    Lanie
    Customer Service Officer
31/5/2014 11:55:55
Page 1 of 1, Total 2 1