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Madeline Arce
TotalPost:4
Photo Book Disappeared! Reply

    I've worked so hard on a photo book and it just vanished. I cleared my cart because I had too much stuff and suddenly the book is gone. I'd saved it and been working on it. The other book I had in my cart is still in my saved designs. What do I do?
24/4/2009 10:42:24

Berry
TotalPost:216
RE:Photo Book Disappeared! Reply

    Make sure you don't press "Remove this product" button in My Saved Designs area.

    Our programmers did check our system, no bugs found at this moment.



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    Berry
    ArtsCow.com
24/4/2009 16:09:44

Madeline Arce
TotalPost:4
RE:RE:Photo Book Disappeared! Reply

    Berry,

    Something is definitely going on. I never pressed anything in the My Saved Designs. I emptied My Cart, went to My Saved Designs and only one of the books that was in my cart was there, "Maggie". The book called "Maria" was gone. I just logged in and there is a new book in My Saved Designs called "sb" that is not my book.


    >Make sure you don't press "Remove this product" button in My Saved Designs area.
    >
    >Our programmers did check our system, no bugs found at this moment.
    >
    >
    >
25/4/2009 5:25:33

Berry
TotalPost:1021
RE:RE:RE:Photo Book Disappeared! Reply

    Reported by the programmers already, hope they found the bugs soon. Sorry about that.


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    Berry
    ArtsCow.com
26/4/2009 0:06:45
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