Not Logined
All forum All Forum
Photo Book Software Help
New Topic | Reply to Topic | New Vote
Your are the 503th Viewer
Previous Topic | Next Topic

Add to Favorite Print
Page 1 of 1, Total 6 1
AuthorPosts

msacsk Leo
Title:samkcs
TotalPost:24
problem adding spine Reply

    i am not able to add spine to my kit
    everything is done except spine
    can anyone help
    its urgent
23/10/2009 23:35:00

Trisha
TotalPost:104
RE:problem adding spine Reply

    I have the same issue for months now, but couldn't find any help. I have also post this problem in the CEO forum, yet I didn't get any response. I guess they're not going to do anything unless a lot of people complain about this. Berry, please help us!!

    >i am not able to add spine to my kit
    >everything is done except spine
    >can anyone help
    >its urgent
    >
24/10/2009 5:19:00

myphotos
TotalPost:505
RE:RE:problem adding spine Reply

    I wish I could see exactly what you see on your screen.

    Can you maybe share the book in the community gallery for a short while, allowing "Copies" so we can edit and see if we get the same error? Did you both e-mail customer service?


    >
    >>i am not able to add spine to my kit
    >>everything is done except spine
    >>can anyone help
    >>its urgent
    >>
    >
24/10/2009 6:51:37

Trisha
TotalPost:104
RE:RE:RE:problem adding spine Reply

    Hey,

    I tried to create a brand new 8x8/20 page photobook with all the blank/white pages again to see if I can add the spine this time. Anyway, I was in the "Client Designer" window. I cliked on the "Theme" tap on the top then I tried to add the front cover, back cover and the spine of every single theme available. Surprisingly, it worked! I was able to add the spine for every single theme; however, there were two themes that I wasn't able to add the front cover which were (1)The Simple Theme 007 and (2)The Baby Boy Theme 005. I don't understand why I was able to add the spine and the back cover for both of these themes, but I wasn't able to add the front cover. Do you think maybe you can try to add the front cover from these two theme and see if it allows you to and let me know? Thanks so much!!


    >I wish I could see exactly what you see on your screen.
    >
    >Can you maybe share the book in the community gallery for a short while, allowing "Copies" so we can edit and see if we get the same error? Did you both e-mail customer service?
    >
    >
    >>
    >>>i am not able to add spine to my kit
    >>>everything is done except spine
    >>>can anyone help
    >>>its urgent
    >>>
    >>
    >
25/10/2009 6:20:50

CeciliaAC
TotalPost:591
RE:RE:problem adding spine Reply

    >I have the same issue for months now, but couldn't find any help. I have also post this problem in the CEO forum, yet I didn't get any response. I guess they're not going to do anything unless a lot of people complain about this. Berry, please help us!!
    >
    >>i am not able to add spine to my kit
    >>everything is done except spine
    >>can anyone help
    >>its urgent
    >>
    >
    If you want to apply the spine, try to apply those from layout.
13/11/2009 16:28:38

Cindy Geiger
TotalPost:2
RE:problem adding spine Reply

    I had trouble adding mine until I sized it to : 1 and 3/4inch by 9 inches.
    I did this in my own program saved as jpeg and uploaded to album.



    >i am not able to add spine to my kit
    >everything is done except spine
    >can anyone help
    >its urgent
    >
23/11/2009 12:35:55
Page 1 of 1, Total 6 1