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Margaret McLean
TotalPost:5
PHOTOBOOK Reply

    I ordered a photobook this morning and I get an email through this afternoon saying I have not completed my order. I did put my credit cards details with my order this morning.
27/10/2009 14:11:16

Alana
TotalPost:2347
RE:PHOTOBOOK Reply

    >I ordered a photobook this morning and I get an email through this afternoon saying I have not completed my order. I did put my credit cards details with my order this morning.

    If you can view your credit card statement online, check to see if it went through. Chances are that the transaction did not go through. Once you successfully complete a transaction, you receive an e-mail confirming your order. Also, in your order summary, the status will say something like payment ok and later change to processing. Until the status says payment ok, your order has not gone through.
29/10/2009 6:35:28
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