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Letter to CEO
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kim lechleitner
TotalPost:1
broken product Reply

    I received a watch that is shattered...and metal pieces floating in the packaging. It's not worth the hassel to return so I ordered another one...how can I request better packaging to prevent the next one from breaking in shipment?
    Thank you,
    Kimberly
3/3/2014 5:17:14

Lanie
TotalPost:321
RE:broken product Reply

    Hello Kimberly,

    I'm sorry to hear about your order. Please send us an email at "support@artscow.com" and provide picture of the issue so that we can assist you on this matter.

    We look forward to resolving this issue as soon as possible.

    Thank you.

    Lanie
    Customer Service Officer
10/3/2014 17:09:42
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