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Flavia
TotalPost:7
Photos don't appear in photobook designer Reply

    Hi

    I'm halfway into designing my photobook, but since midnight (GMT+8) I can't view pictures that I've already loaded onto the photobook. Is this a technical problem? I've already cleared my cache and even used another browser but to no avail..
    Help!
8/31/2009 1:03:41 AM

Alana
TotalPost:2347
RE:Photos don't appear in photobook designer Reply

    >Hi
    >
    >I'm halfway into designing my photobook, but since midnight (GMT+8) I can't view pictures that I've already loaded onto the photobook. Is this a technical problem? I've already cleared my cache and even used another browser but to no avail..
    >Help!

    This has happened before and is most likely a technical issue. Don't fret and come back to it later. Post a message in the Letters to CEO thread - or rather first check to see if anybody else has reported a similar problem and if so respond to their post so that the programmers can see that it is affecting more than one person.
8/31/2009 4:22:44 AM

Albums to Remember
TotalPost:217
RE:Photos don't appear in photobook designer Reply

    I am having the same problem. My coupon expires in 15 hours and I need to get two albums done. Hope it is fixed soon.
8/31/2009 4:35:32 AM

Alana
TotalPost:2347
RE:RE:Photos don't appear in photobook designer Reply

    >I am having the same problem. My coupon expires in 15 hours and I need to get two albums done. Hope it is fixed soon.

    Post in this thread Brooke started in Letters to CEO

    forum.artscow.com/ShowPost.aspx?ThreadId=41120

    Last time I was able to get Berry to extend some coupons. I see there are threads starting to pop up w/ people having the same problems. The key is to all stick together and voice your concerns and ask for extensions.
8/31/2009 4:40:45 AM

Darcy
TotalPost:53
RE:Photos don't appear in photobook designer Reply

    >Hi I too am having trouble. I cant even download pictures. It is frustrating, when you have a deadline like expiring codes. I have lost so many items, because this has happened so often this summer. We are so busy and when I do get time to get to work on my projects, something is wrong with artscow. (cant download pictures, won't let you move items on your page, etc. Please fix this ASAP. We love your products or we wouldn't be back trying again.







    >I'm halfway into designing my photobook, but since midnight (GMT+8) I can't view pictures that I've already loaded onto the photobook. Is this a technical problem? I've already cleared my cache and even used another browser but to no avail..
    >Help!
8/31/2009 6:14:39 AM

Lyn Clarke
TotalPost:322
RE:RE:Photos don't appear in photobook designer Reply

    I am having the same trouble. I am trying to load photos into artscow. I load 20 photos, maybe three load. The rest go to neverneverland! I try to load one photo- nothing happens. Help! I have been working with this since this morning!! I am also on a deadline with only a few hours to go.
8/31/2009 7:17:41 AM

Alana
TotalPost:2347
RE:RE:RE:Photos don't appear in photobook designer Reply

    POST IN THE LETTERS TO CEO FORUM SO THAT THE PROGRAMMERS WILL NOTICE.

    This has happened before. You are best off in numbers. I asked for an extension before & had people back me & got a good response. You just need to all stick together.

    It would help if you would respond to the post Brooke already started, state the problem and make any requests. Just trying to help from past experience and response from Berry.

    http://forum.artscow.com/ShowPost.aspx?ThreadId=41115
8/31/2009 7:30:15 AM

Brooke Adkins (My-Time Scraps)
TotalPost:198
RE:RE:RE:RE:Photos don't appear in photobook designer Reply

    Berry said its been fixed? Im still having some issues anyone eles?
9/1/2009 2:04:11 PM
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